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Quality at Work Training Course


Get a demo now !Professional results are based on high personal quality standards. After completing this group training, based on the book Quality at Work by Diane Bone & Rick Griggs, you will understand why personal quality standards are essential in the workplace. It will also enable you to establish quality guidelines, which you can develop and apply to situations on the job.


80 per user + vat

Purchase Orders

Official Purchase orders are accepted from Government, Education, Health, Charities, Times 1000 plc's, Professional Partnerships and other pre-approved accounts. Want to order more than one training course ? Contact sales on 01223 894136 for a custom quote

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Course outline

Session 1
Section A: Quality at Work
Introduction
Course Overview
Key Fact

Section B: Quality Consciousness
Attitude
Communication
Pride
Key Fact

Section C: Quality Standards
Shared Standards
Q-Match
Key Fact

Section D: The Three C’s of Quality
Commitment
Competence
Communication
Key Fact

Section E: Goal Setting
Defining Value
Things to Remember
Key Fact

Section F: Perfection Standards
The Perfection Problem
PAS Options
Key Fact

Section G: How To’s of Quality
Summing Up
Conclusion


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