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Giving and Receiving Feedback Training Course


customer satisfaction video training courseFeedback is essential to personal and professional communication. But, there are both opportunities and perils in the feedback process. The art of Giving and Receiving Feedback training program from LearnKey helps you offer constructive, rather than critical, suggestions for improving performance. Learn to receive feedback with a receptive, not defensive, attitude with real-world case studies and behavioral examples. 


Highlights

Course Includes

Training Course Tutorial


from 80  per user + vat


Course Outline

Session 1
Section A: Critical Feedback 
Self-Assessment 
Objectives 
Introduction 
Early Influences 
Assessment 

Section B: Responding to Critical Feedback 
3 Types of Feedback 
Feedback Attack 
Responding to Feedback 
Feedback Attack 
Assessment 

Section C: Giving Constructive Feedback 
Steps to Giving Feedback 
Listen Up 
Workplace Feedback 
Giving Positive Feedback 
Feedback Attack 
Summary 

Purchase Orders

Official Purchase orders are accepted from Government, Education, Health, Charities, Times 1000 plc's, Professional Partnerships and other pre-approved accounts. Want to order more than one training course ? Contact sales on 01223 894136 for a custom quote

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