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Call Centre Success Training Course


call centre success video training courseWho speaks for your organization? The MD? CEO? Or is it a Customer Service Representative (CSR) answering the telephone? The Call Centre Success training course from LearnKey will help new reps increase their success, while sharpening the skills of your call center veterans. Customer Service Representatives will learn the six factors of professionalism, how customers behave, what customers expect and techniques for more effective communication with customers - all while maintaining a positive attitude.



Highlights

Course Includes

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from 92  per user + vat


Purchase Orders

Official Purchase orders are accepted from Government, Education, Health, Charities, Times 1000 plc's, Professional Partnerships and other pre-approved accounts. Want to order more than one training course ? Contact sales on 01223 894136 for a custom quote

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